90-Day Money Back Guarantee
Your order is covered by our 90-Day Money Back Guarantee which starts upon the receipt of your order. If for any reason you would like to replace or return your product within 90 days of purchase, email or call customer service to receive a return merchandise authorization number (RMA). With this RMA, you can return your items to the address provided below for a replacement and incur no additional processing and handling fees for the replacement unit or receive a refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product.
To request your return merchandise authorization number by email, email us at firstname.lastname@example.org Provide your name, address, phone #, order number and email address and reason for return. The subject line should read "RMA Request" Or call customer service at 1-973-287-5108 and request an RMA.
PowerXL Smokeless Grill
500 Returns Road
Wallingford, CT 06495